Refund and Returns Policy

Overview

Our refund and returns policy last thirty (30) days.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned: Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

Gift cards
Downloadable software products
Health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the us, the manufacturer.

There are certain situations where only partial refunds are granted:

Book with obvious signs of use
CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
Any item that is returned more than 30 days after delivery

Refunds

Once your issue is processed, we will send you an email to notify you that we have approved or unapproved your request for a refund. An automatically repayment will be applied to your credit card or original method of payment. Please allow thirty days for processing your request.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Any priced items may be refunded.

Exchanges

As there is no guarantee of inventory, we do not offer replacements for merchandise.

Gifts

Gift items will be timely processed as a sales item.

Shipping returns

Please do not return physical items to us, the manufacturer. If there is an issue, contact us and allow thirty days to process your claim. Persistent claims will be monitored.